◆ Our Story

About tim138

Built for Malaysia's players. Driven by trust, transparency, and a relentless commitment to delivering the best online gaming experience in the region.

Who We Are

The tim138 Story

tim138 was founded with a single, clear purpose: to build a premium online casino and sports betting platform that Malaysians can genuinely trust. From the very first line of code to the latest platform update, every decision has been shaped by the needs of players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.

The Malaysian online gaming market has grown enormously over the past decade. Yet for far too long, local players were left choosing between platforms that were either unreliable with payouts, slow to respond to support requests, or built without any real understanding of how Malaysians actually bank, bet, and play. tim138 was our answer to that gap.

"We didn't set out to build just another online casino. We set out to build the online casino that Malaysian players deserved — one that respects their time, their money, and their intelligence."

We launched with a focused product: live casino games with real dealers, football betting on EPL and Liga Super Malaysia, and a slot library with independently verified RTP figures. No inflated promises. No smoke and mirrors. Just clean, fast, fair gaming — backed by a support team that responds within minutes, not hours.

From the beginning, we insisted on building native Malaysian payment support into the platform's core infrastructure, not as an afterthought. That means players can deposit via Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — all processed natively in Malaysian Ringgit (MYR), with no currency conversion fees eating into your balance.

Today, tim138 serves a growing community of players across Malaysia — from casual weekend punters who enjoy the EPL weekend slate to high-rolling VIP members who use our Diamond and Black Diamond tiers for elevated cashback, personal account managers, and same-day withdrawal processing. Whether you deposit RM30 or MYR 30,000, your experience at tim138 receives the same standard of care.

1,200+ Games Available
9 Payment Methods
24 / 7 Live Support
< 5 min Avg. Withdrawal
tim138 — Malaysia's Premium Online Casino
Quick Facts
  • Platform Type Online Casino & Sportsbook
  • Primary Market Malaysia
  • Currency MYR (Malaysian Ringgit)
  • Min. Deposit RM30
  • Licensing International
  • Age Requirement 21+ Only
What Drives Us

Our Mission & Core Values

The principles that guide every product decision, support interaction, and policy we publish at tim138.

Clear Mission

To be the most trusted and player-friendly online casino and sportsbook for the Malaysian market — measured not by traffic, but by the loyalty and satisfaction of every registered member.

Integrity First

We operate transparently. Our RTP figures are independently audited, our terms are written in plain English, and our payout timelines are commitments — not aspirations. What we promise, we deliver.

Player-Centric Design

Every feature on the tim138 platform was designed by asking one question first: does this make the player's experience better? From our mobile-optimised interface to our one-tap DuitNow deposits, the answer is always yes.

Responsible Play

We take our duty of care seriously. tim138 provides self-exclusion tools, deposit limits, and cooling-off periods at no cost. We will never market aggressively to vulnerable players — protecting our community matters more than any bonus campaign.

Speed & Reliability

Instant deposits. Sub-5-minute withdrawals. 99.9% platform uptime. We know that when you want to place a bet on an EPL match or a Liga Super Malaysia game, the last thing you need is a lagging platform or a pending payout.

Premium Experience

From our Diamond VIP tier to the design of our game lobby, tim138 is built for players who appreciate quality. We invest continuously in the platform so that high rollers and recreational players alike feel they are playing at the best venue in Malaysia.

Platform Highlights

What Sets tim138 Apart

Six defining features that make tim138 the platform of choice for serious Malaysian players.

01
Full Malaysian Banking Integration

Nine payment methods including Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — all natively integrated, all in MYR, with zero conversion fees.

02
Live Sports Betting — EPL & Liga Super

Place live in-play bets on English Premier League matches, Liga Super Malaysia fixtures, UFC events, and major tournaments worldwide. Real-time odds with minimal margin cuts for maximum return potential.

03
Certified Fair-Play Slots

All slot games in the tim138 library display independently audited RTP figures ranging from 95% to 97%+. No black-box machines — you can always verify what you are playing before you spin.

04
Live Dealer Casino Tables

Real dealers, real tables, real-time streaming. Baccarat, Roulette, Dragon Tiger, and Blackjack — all available on mobile and desktop, designed to replicate the atmosphere of a premium casino floor.

05
Diamond VIP Programme

Our tiered loyalty system — Bronze, Silver, Gold, and VIP Diamond — rewards consistent players with cashback, a personal account manager, birthday bonuses up to MYR 2,688, and same-day withdrawal priority.

06
Round-the-Clock Support

Our bilingual support team is available 24 hours a day, 7 days a week via live chat and email. Average first-response time under 2 minutes, every day of the year — including Malaysian public holidays.

Local Commitment

Our Commitment to Malaysian Players

tim138 is not a generic international casino that happens to accept Malaysian Ringgit. We are a platform that was designed from the ground up with Malaysian players as the primary audience — understanding local banking habits, local sports preferences, and the kinds of games and promotions that resonate in this market.

That local-first mindset extends to how we operate our business. Our support team understands the nuances of Malaysian banking systems. Our promotions are calibrated to Malaysian pay cycles and local sporting events. And our responsible gambling resources are presented in plain English with sensitivity to the Malaysian social context.

tim138 is built for players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and every corner of Malaysia. Your gaming experience here is local, trusted, and built to last.

  • Native MYR Support — Zero Conversion Fees All balances, deposits, and withdrawals are processed in Malaysian Ringgit. There is no hidden FX spread or currency conversion fee reducing your winnings.
  • Malaysian Payment Methods as Core Infrastructure We do not treat DuitNow or Touch 'n Go eWallet as "bonus" options. They are first-class, fully integrated payment channels built into the tim138 core — as reliable as any bank transfer.
  • Liga Super Malaysia & EPL Betting Front and Centre Football is the heartbeat of Malaysian sports culture. Liga Super Malaysia and EPL matches are featured prominently in our sportsbook, with competitive odds and live in-play betting available for every match.
  • Transparent and Honest About the Regulatory Environment We do not claim Malaysian government regulation — no such licensing framework exists for online gambling in Malaysia, and any site that claims otherwise is misleading you. We operate under international licensing and are transparent about what that means.
  • Strict 21+ Age Enforcement and KYC Standards tim138 enforces a minimum age of 21 for all registered accounts. Identity verification (KYC) is mandatory before any withdrawal is processed, protecting the integrity of our platform and our player community.
  • Responsible Gambling Resources in Plain English We publish self-exclusion guidance, deposit limit instructions, and responsible gambling information clearly on our platform. We never bury these resources in fine print. For support, players can also reach out to helplines such as Talian Kasih 15999.
Our Journey

Brand Milestones

Key moments in the development of tim138 as Malaysia's premium gaming destination.

Platform Launch
tim138 Goes Live for Malaysian Players

The tim138 platform officially opens to Malaysian users with a focused product: live casino tables, an EPL and Liga Super Malaysia sportsbook, and four core Malaysian payment methods. The emphasis from day one is on speed, reliability, and fair play.

Payment Expansion
Full Malaysian E-Wallet Integration Completed

Touch 'n Go eWallet, Boost, and GrabPay are fully integrated as first-class payment channels. DuitNow instant transfers are added, allowing players across Klang Valley and Penang to deposit and withdraw in seconds. The platform now supports all nine major Malaysian payment methods.

VIP Programme
Diamond & Black Diamond Tiers Launched

The tim138 loyalty programme is expanded with Diamond and Black Diamond VIP tiers, offering high-roller players personalised account management, elevated cashback rates, priority same-day withdrawals, and birthday bonuses up to MYR 2,688. The tier system grows to include Bronze, Silver, Gold, and VIP levels.

Games Library
Slot Library Surpasses 1,200 Games

The tim138 slots catalogue grows to over 1,200 titles, all displaying independently audited RTP percentages. Megaways, Cascading, Classic, and Jackpot slot categories are introduced. All games undergo independent RNG testing before being published on the platform.

Player Protection
Responsible Gambling Tools Made Standard

Self-exclusion, deposit limits, session timers, and cooling-off period tools are made accessible to all players directly from their account dashboard — no support request required. tim138 reinforces the 21+ age verification process with upgraded KYC procedures as part of its international licensing obligations.

What We Stand For

The tim138 Values

These are not marketing slogans. They are the principles that every member of the tim138 team is held accountable to — in product decisions, in support interactions, in how we handle complaints, and in how we build and maintain this platform.

Fair Play Transparency Player Protection Speed & Reliability Local Understanding Premium Experience Integrity Responsible Gambling Community Trust Continuous Improvement

We also acknowledge that we are not perfect and that the online gaming landscape is complex — especially in Malaysia. If something is not working as it should, we want to hear from you. Our support team at [email protected] is available around the clock, and player feedback directly informs our platform roadmap.

Ready to Experience tim138?

Now that you know who we are and what we stand for, it is time to see it for yourself. Join thousands of Malaysian players from Kuala Lumpur to Johor Bahru who choose tim138 for their live casino, slots, and football betting. For players aged 21 and above only.

⚠ 21+ Only  ·  Play Responsibly  ·  For entertainment purposes only  ·  Comply with your local laws